Health Clinical Services Analyst
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Works with a client physician and their care team to compete documentation of clinic visits/encounters. QDS support healthcare providers and their patients by using an artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits.The AI technology platform combined with QDS save time for providers by delivering accurate and complete documentation of a patient visit/encounter. Medical summary documentation includes patient history, physical exams, radiological findings, assessments, and treatment plans
Job Qualifications
JOB QUALIFICATIONS
Clinical Graduate with a bachelor’s degree in a health/clinical related field such as nursing, pharmacology, kinesiology, sports medicine or occupational/speech therapy or experienced health agent with a minimum of 1 year experience working in healthcare setting/environment such as Utilization Management Intake Representative, Health Insurance Claims Processor or Health Outreach Specialist.
Excellent written and verbal communication in English includes advance proficiency in grammar and spelling
Excellent listening skills with ability to understand diverse accents and dialects of physicians/providers, their staff, and patients
Proficient with the use of Microsoft Office 365 and work productivity/support tools
Proficient data entry and computer skills with ability to navigate multiple programs/systems and learn additional computer programs as required to perform role
Successful completion of Quality Documentation Specialist Program. Successful completion is defined as meeting minimum post-training knowledge assessment score(s) and competencies.
Demonstrated strong/expert customer service skills: ability to prioritize customer needs, action oriented and responsive
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