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Investors in People (IIP) accredited company

Asia’s number 1 pharmacy retail brand

Best Companies to work for by HR Asia


Our Store Pharmacist is responsible for the supervision of pharmacy operations (profitability, professional services, ROS and regulatory compliance). He/ She is accountable in upholding high standards of O + O Customer Service and Good Pharmacy Practice. Acts as Pharmacist-In-Charge, point of contact for regulatory matters, and responsible for the training and development of Pharmacy Assistants/Associates to ensure consistent and compliant pharmacy operations in any store formats.

This role focuses on

  • Monitoring and reviewing sales performance (health categories) and recommending action plans to deliver sales budget and pharmacy profitability.
  • Ensuring consistency in execution of Brand of Service Standards when dealing with customers (internal or external)​ and compliance in all regulatory requirements and act as pharmacist-in-charge/point of contact for regulatory matters.
  • Performing necessary functions for all digitally enabled services​.
  • Supporting immediate head in managing ROS compliance (inventory & till) to work on shrinkage below tolerance level​.
  • Supporting immediate head in monitoring and tracking of store’s controllable expenses and recommends cost efficiency measures to increase productivity & profitability​.
  • Adhering to health protocols and implementing crisis management plans to mitigate risks to provide employees and customers safe and clean store environment​.
  • Building network as liaison to lessors for better communication and coordination needed to support the business.
  • Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees​ Success will depend on
  • Ability to demonstrate analytical skills, monitor and evaluate implementation of online and offline initiatives, propose solutions and track progress to improve sales & profitability​
  • Ability to manage and monitor brand of service, handle and resolve online & offline customer feedback with sense of urgency and knows how to escalate complex customer complaints ​
  • Ability to practice ethical and legal standards of the profession •Ability to analyze store profitability and implement cost optimization measures to maximize productivity​
  • Ability to validate gaps, monitor compliance, & can coach on retail operating standards to work towards improving efficiency
  • Ability to benchmark retail practices and relationship building with mall partners, affiliates​ and professional organizations/partner schools.
  • Ability to delegate tasks, can train and coach selling techniques/functional skills and engage team to maximize productivity & can sustain team motivation.



  • Candidate must be a Licensed Pharmacist
  • Familiar with the implementation of Retail Operation Standards
  • Experience doing Sales and Customer Service Functions
  • No work experience requires and newly licensed Pharmacists are welcome to apply.

Skills Requirement:

  • Communication Skills
  • Professionalism Skills
  • Customer Service
  • Medical Terminology
  • Microsoft Office

Perks and Benefits:

  • Opportunities for career progression
  • Paid vacation and sick leaves
  • Internal Continuing Professional Development (CPD) programs with Continuing Professional Education (CPE) credit units/specialization for Licensed Pharmacists
  • Annual Bonus
  • Gratuity Pay And Retirement Plan
  • Health Insurance
  • Sales Incentives
  • Probationary position and direct hire employment
  • Service Loyalty Award
Job Overview
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