REGISTERED NURSE (PHRN)

Essential Duties and Responsibilities:

• Gathers information from injured workers or Supervisors and enters pertinent data into proprietary software to populate reports which fulfill our client specific requirements for reporting.
• Immediately transfers injury calls to a Triage Nurse that were routed to him or her in error.
• Assists injury triage staff with data related questions as needed to process client reporting needs.
• Answer customer service calls and process non-triage client requests as needed relating to procedural and insurance questions. • Assist with data entry into Medfiles/Afkam system as necessary
• Must effectively and appropriately assist clients with problem solving any issues associated with their use of Medcor Injury Triage services.
• Responsible for personal schedule adherence and accurately reflecting all shift activities using the phone system.
• Follows HIPAA Compliance Policies to protect the confidentiality of information.
• Responsible for projects and duties delegated by the Operations Director or Manager.

Qualifications:

• Must possess a valid Basic Life Support (BLS) card at time of hire. Individuals without a current
• BLS card must obtain one within 30 days of employment.
• A high school degree or GED is required.
• Two years experience as a paramedic, EMT or LPN preferred.
• Two years of operational, or customer service/client relations experience is preferred.

Skills Requirement:

• Professionalism Skills